“But when a repair is needed, we want customers to have many options for safe, reliable, and secure repair. “We believe the best technology for our customers and for the planet is technology that lasts, which is why we design our products to be durable and rarely require maintenance or repair,” said Jeff Williams, Apple’s chief operating officer. The program enables customers who are experienced with the complexities of repairing electronic devices the opportunity to complete their own repairs, using the same manuals, parts, and tools as Apple Store locations and Apple Authorized Service Providers. The Self Service Repair Store provides access to more than 200 individual parts and tools, as well as repair manuals.
Customers who wish to complete their own repairs will be able to perform many of the most common repairs for the iPhone 12 and iPhone 13 lineups, and Mac notebooks with Apple silicon.
Apple launches Self Service Repair in EuropeĬustomers in Belgium, France, Germany, Italy, Poland, Spain, Sweden, and the UK can purchase genuine Apple parts and toolsĪpple today announced Self Service Repair is now available in eight European countries, providing repair manuals and genuine Apple parts and tools through the Apple Self Service Repair Store.
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